Term and Conditions

1. Acceptance of Terms

By accessing and using Tennis Point Shop (tennisclothingshop.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. User Responsibilities and Obligations

2.1 Account Registration

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity
• Ensure you are of legal age to form binding contracts

2.2 Prohibited Activities

• Misuse of website content or intellectual property
• Attempting to interfere with website security
• Placing fraudulent orders
• Providing false or misleading information
• Violating any applicable laws or regulations

3. Products and Services Description

3.1 Product Range

We specialize in premium tennis equipment including:

• Tennis Rackets (Allround, Comfort, Professional)
• Court Shoes (All court, Clay court, Grass court, Carpet shoes)
• Tennis Apparel (Dresses, Compression wear, Hoodies & Sweaters)
• Accessories (Grips, Ball packages, Backpacks, Bags)
• Court Equipment and Coaching gear

3.2 Product Information

• We strive to provide accurate product descriptions and images
• Colours may vary slightly due to monitor settings
• Product availability is subject to change
• Prices are subject to change without notice

3.3 Service Area

We serve tennis enthusiasts worldwide, excluding certain parts of Asia and remote areas. Delivery restrictions may apply based on location.

4. Order and Payment Terms

4.1 Order Process

• Orders are processed within 1-2 business days after payment confirmation
• Order confirmation does not guarantee product availability
• We reserve the right to cancel orders at our discretion
• You will receive shipping confirmation with tracking information

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Currency

• All prices are in British Pounds (£)
• Prices include VAT where applicable
• Additional customs fees and import duties may apply for international orders
• Customers are responsible for all applicable taxes and duties

5. Shipping and Delivery

5.1 Shipping Options

• Standard Shipping (£12.95): DHL or FedEx, 10-15 business days after dispatch
• Free Shipping: EMS, 15-25 business days after dispatch (orders over £50)

5.2 Delivery Considerations

• Delivery times are estimates and may vary
• Factors beyond our control may affect delivery times
• International customers must provide accurate customs information
• Risk of loss passes to customer upon delivery

6. Returns and Refunds

6.1 Return Policy

• 15-day return period from receipt of order
• Items must be in original, unused condition with tags attached
• Original packaging must be intact
• Proof of purchase required

6.2 Non-Returnable Items

• Opened boxes of balls
• Compression wear (hygiene reasons)
• Grips removed from packaging
• Opened ball packages
• Personalized or custom-made items

6.3 Refund Process

• Refunds processed within 5-7 business days after return inspection
• Original shipping fees are non-refundable
• Return shipping costs are customer’s responsibility
• Refunds issued to original payment method

7. Intellectual Property

7.1 Ownership

All content on tennisclothingshop.com, including:

• Logos, trademarks, and brand names
• Product descriptions and images
• Website design and layout
• Text content and graphics

are the property of Tennis Point Shop and are protected by intellectual property laws.

7.2 Usage Restrictions

• No commercial use of website content without permission
• No modification or reproduction of content
• No use of data mining or extraction tools
• Proper attribution required for any authorized use

8. Limitation of Liability

8.1 General Limitations

Tennis Point Shop’s liability is limited to the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Total liability shall not exceed the purchase price of products
• We are not responsible for third-party actions

8.2 Product Usage

• Customers assume all risk associated with product use
• Follow manufacturer guidelines for all equipment
• Use appropriate safety gear when playing tennis
• Inspect equipment regularly for wear and tear

9. Privacy and Data Protection

9.1 Data Collection

We collect and process personal data in accordance with our Privacy Policy, including:

• Contact information for order processing
• Payment details through secure processors
• Shipping and billing addresses
• Communication history

9.2 Data Usage

• Order processing and fulfillment
• Customer service and support
• Website improvement and analytics
• Marketing communications (with consent)

10. Governing Law and Dispute Resolution

10.1 Applicable Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10.2 Dispute Resolution Process

• Contact customer service first to resolve issues
• Mediation or alternative dispute resolution methods
• Legal proceedings as last resort

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

13. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Tennis Point Shop regarding your use of our website and services.

Thank you for choosing Tennis Point Shop for your tennis equipment needs. We’re committed to supporting your game both on and off the court!